OUR POLICY

Open & transparent management of personal information

The personal information we may collect about you could include your name, whether you are a parent or teacher, your e-mail address, name of educational institution or company, ABN or ACN, address, title, contact telephone, facsimile, country and encrypted billing information.

Payments to PSE are made through both secure internal and third party payment gateways. PSE receives notification of the processing of payments from the secure internal and third party payment gateway in which any credit card information is provided in an encrypted format.

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information. Our websites use cookies to anonymously distinguish you from other users of our services and to provide increased functionality when you are using our services. This helps us to provide you with a better experience when you browse our websites and also allows us to improve our websites and our services. Unless you have adjusted your browser settings (where possible) to refuse cookies, our systems will issue cookies as soon you visit our websites or access other services. If you have switched off cookies then some of the functionality of our services may not be available to you. The cookies that we use on our websites only collect anonymous information to optimise our services, and do not collect personal information.

To find out more about cookies including how to disable/enable and delete them at the following website www.aboutcookies.org. If you use your browser settings to block all cookies you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services.

Anonymity & Pseudonymity

PSE will not collect or monitor any personal information about an individual without their expressed or implied consent. Personal information is required for the purposes of establishing a relationship with our customers, performing the necessary credit checks in accordance with our credit application processes, providing and marketing our goods and services to customers and receiving payment for the same.

Notification of the collection of personal information

In the majority of cases, we will require you to specifically consent to any collection, use or disclosure of your personal information by PSE. Your consent may be requested in writing or verbally; expressed or implied.

Use & Disclosure of your personal information

PSE uses the personal information we collect so that we may continue to conduct our business of providing ongoing products and services. The personal information you provide may be utilised at a later date to allow us to market direct to yourselves, information about our additional products and services offered by Modern Teachings Aids or associated entities.

Direct Marketing

We respect an individual’s choice to opt-out of direct marketing communications activities. Should you decide you do not wish to receive marketing or promotional materials from us, please contact us in writing or as directed in any particular promotional material you may receive.

Quality of personal information

PSE relies on the personal information we hold to efficiently continue our business relationship with you. For this reason it is of utmost importance that the personal information we collect from you is accurate, complete and up to date. At times, we will ask you to inform us of any changes to your personal information, however you can contact us at any time to update your personal information or advise us if any information we hold is inaccurate or incomplete.

Security of personal information

PSE ensures that your information is secure by protecting it from unauthorised access, modification and disclosure. We maintain physical security over our paper and electronic data stores and premises, such as locks and security systems. We also maintain computer and network security; for example, we use firewalls and other security systems such as user identifiers and passwords to control access to computer systems.

We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

Access to Personal Information

Upon receipt of your written request, and enough information to allow us to identify the information, PSE will disclose to you the personal information we hold about you, unless it is legally permitted to deny a request for access. Should PSE refuse you access to personal information or credit eligibility information, we will provide you with written notice that sets out the reason for refusal and the mechanism available to complain about the refusal.

To access details of your personal information, please contact the Privacy Officer at the address below.

Correction of personal information

We will also correct, amend or delete any personal information that we agree is inaccurate, out-of-date, incomplete, irrelevant or misleading or if an individual requests PSE to correct the information.

To update details of your personal information, please contact customer service below.

Contact Details

If you have any queries regarding the collection, use or storage of your personal information under this Privacy Policy, please contact customer service on 1300 555 972.

Changes to Privacy Policy

PSE may make changes to this Privacy Statement from time to time for any reason. We will publish those changes on our website. This Privacy Statement was last amended 17 March 2015.