TERMS AND CONDITIONS

Payment Details

Please ensure that you complete the payment details on the order form.

1. Invoice – terms are 15 days strict from date of invoice.
2. Credit card orders. We accept Visa and Mastercard.
3. Accounts receivable enquiries: accounts@preschoolequipment.com.au or Freecall 1300 555 972
4. Prices All current up to date pricing can be viewed online at preschoolequipment.com.au.

GST

Pre-School Equipment Pty Ltd is registered for GST and will issue a tax invoice which clearly identifies the GST component. Schools, child care facilities, other educational institutions, and most registered businesses will receive a 100% refund of any GST paid when they lodge their GST returns.

Damages and Claims

Subject to legislative requirements which cannot be altered by contract, and at our discretion, customers are entitled to receive a replacement or refund or equivalent amount of credit, if they receive goods that are over or short supplied, not ordered, damaged or faulty. Notification must be made to our Customer Service department on telephone number 1300 555 972. Approved returned goods must be received by PSE complete and in the original packaging and condition in which they were delivered to you, for a credit to be issued.

If you change your mind about a product after delivery, we may at our discretion provide you with a refund or an equivalent amount in credit. In all instances we will charge a mandatory Return Freight and Handling Charge of 20% of the invoiced value. Furniture cannot generally be returned for this reason.

A return request must be made to our Customer Service department on telephone number 1300 555 972. All returned goods must be received complete and undamaged for the claim to be processed.

Design Changes

We reserve the right to vary the specifications or performance criteria of any item from time to time and to obtain items from different sources, at our absolute discretion. We may do that without prior notice provided we have reasonable grounds for believing that the alternative item offered is substantially similar to that previously offered or represents an improvement.

Copyright

This catalogue cannot be reproduced (in whole or in part) in any form without the express permission of Pre-school Equipment Pty Ltd.

Contact Details

Pre-school Equipment Pty Ltd
Level 1/401 Glenhuntly Road, Elsternwick VIC 3185 Australia
Phone 1300 555 972 / Fax 1300 344 951
www.preschoolequipment.com.au
“This online merchant is located in Australia”

Product Warranty

Each item is intended for use only for the purpose described and not for any other purpose. Naturally, any item to be used by a child requires careful adult selection and use should be under proper adult supervision. Items must only be used by children of an appropriate age. PSE offers a standard 12 month warranty on all products with the exception of normal wear & tear. A photographic image may be required to support your warranty claim. In the instance that the PSE representative or customer service team deem the product to have been misused your warranty claim may not be honoured. Warranty Our goods come with guarantees that cannot be excluded under Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Disclaimer

We believe the information in the catalogue is correct at the time of going to press, but no representation or warranty is given with regard to the accuracy of such information.